2/17/2024 0 Comments Secrets bahia![]() The bathroom had a double sink which was very helpful. It has a large balcony overlooking the pool area. After registration we were shown to our junior suite which was fully air conditioned and also had a ceiling fan. We were also offered a glass of Cava each. Reception was large and well manned we were seen immediately we arrived. On arrival our bags were removed from the car and taken to the lobby by the concierge ready to transfer to our rooms. We had an all inclusive package deal at the resort. Background: around 30 mins from the airport by taxi and it takes about 30mins to walk to Corralejo, shut your eyes to the surrounding partially built hotels ….… Overall, a fabulous week away - highly recommend to anyone who wants a total chill. Lots of sun beds but the usual race to get one in the right place! Great pool service. Pool: lovely pool area and the comfiest sun beds. Choice of drinks and cocktails is great and plenty of staff. It’s lacks any intimacy/atmosphere and evening entertainment is like background music. The only feedback on the teppanyaki is they don’t make enough of the chef cooking experience, no interaction with the table and at least 2 choices are usually offered? Bar: probably the only disappointment, there is only one bar in operation which is the far side of the lobby. Himitsu was our favourite both the teppanyaki and a la carte menu - staff there fabulous. The staff were always attentive and friendly. We’ve seen comments on the irregular opening hours and the same staff but we can understand why they rotate, although there were occasions where the table reservations were showing as full, but there were plenty of free tables. A la carte restaurants - we ate in them all and had fabulous food and service. The preferred rooms have a separate seating area and waiter served eggs menu which is a lovely touch and fabulous omelettes. Buffet breakfast - plentiful, hot, lots of choice. ![]() Housekeeping excellent, top tip, if you want a turn down service, you need to book it via the app. ![]() Mini bar provided some nice refreshments. We can only comment on November stays but the balcony didn’t get any sun - that didn’t detract from sitting there and enjoying the views. The room was clean, well located with the most amazing views of the coastline across to Lanzarote and Lobos. Having everything you want/ need available with no hidden charges was fabulous. ![]() Probably the best value holiday we’ve ever had. We’ve just returned from a weeks’ stay, in a preferred club junior sea view suite, with all inclusive. Best regards, Katty Oosterlinck Guest Experience Secrets Bahía Real Resort & Spa This is not hotel policy nor Hyatt values. Namely, in any case we do not want to mislead our guests with hidden charges. We hope with this reply you will be able to understand our situation and our point of view. It saddens us to see, that even though we have try to accommodate your wishes and being concerned about your wellbeing in the room and in the hotel, this did not come across that way. Please note that in the correspondence sent we enclosed 360 View of both rooms so that the choice would be easier for you. The room category with garden view that you have booked initially is one of our most economical rooms and does not have a wonderful view with stunning surroundings of the hotel. Bear in mind, that this room would accommodate your needs and as well you would be paying for the outstanding view. This is the reason, we offered you a special price for a wheelchair friendly room. Namely, you have booked a room with garden view that is not suitable for a wheelchair since it has a walk-in shower but with one step that may result very uncomfortable for you. In this correspondence, you have agreed to pay for this. According to our previous email correspondence with our front desk from June 2023 we think it is not fair to report hidden charges when you were informed about the supplement per night for a ocean front room with closer location to the main hotel facilities. However, we are very sorry to hear that at the moment you are not enjoying your stay with us due to seemingly hidden charges. We hope you had a wonderful day and that you enjoyed our birthday cake as a present of the hotel. Heaton, First of all we would like to thank you for choosing our hotel to celebrate this special occasion like it is your wife's birthday. Melia Punta Cana Beach Wellness Inclusive - Adults onlyĭear Mr.Hotels near Kailua Surf School Fuerteventura.Hotels near THE WILD SURF FUERTEVENTURA.Hotels near Atlantis Spa & Fitness Centre.Hotels near Aloe Vera Infocenter - Dunas.Hotels near NOMAD SURF CAMP AND SCHOOL CORRALEJO.Fuerteventura All Inclusive Beach Resorts.Fuerteventura Adults Only and Adult Friendly Hotels.Secrets Bahia Real Resort & Spa Features.Hotels near Secrets Bahia Real Resort & Spa.
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